VisitBritain Business Advice Hub

Clacton Beach Huts

VisitBritain/VisitEngland’s Business Advice Hub helps tourism businesses with free toolkits, guides and case studies and other relevant supporting information to help your tourism business to grow. Covering the following topics

Start your business
The key target markets in your destination, guidance on the practicalities of setting up a new business and where to get help from mentors.

Find funding
Funding options for your business and guidance on managing finances more effectively to maximise your profit margins.

Know your legal obligations
On what grounds you can refuse a booking, what licences you need to provide TVs and how to comply with health & safety regulations. You can also buy a printed copy of the popular Pink Book: legislation for tourist accommodation.

Understand health and safety
Your legal responsibilities, how to run a safe business and create a Fire Risk Assessment using a free online tool.

Make your business accessible
Guidance, tools and resources to help you provide access for all – and gain a share of a £12 billion market. You can also create an Accessibility Guide for your businesses using a free online tool.

Make your business sustainable
How to save money, reduce your impact and win more customers with practical sustainability tips and case studies.

Employ and manage staff
Step-by-step guides to finding and employing staff, guidance on managing employees and information on apprenticeships.

Find training
Training courses for you and your staff on customer service, digital skills and inclusion.

Get quality assessed
How to get an official star rating or accreditation for your business from the national tourist board.

Enter the Awards for Excellence
How to apply for one of the highest accolades in English tourism – the VisitEngland Awards for Excellence.

Market your business
VisitEngland/VisitBritain marketing opportunities, our Digital Marketing Toolkit and best practice communication guides.

Attract international visitors
Guidance to help your business get ‘international ready’, including extensive research on overseas markets and our Inbound Tourism Toolkit.

Find local support
An online tool that tells you who your local Destination Organisation (local tourist board) and Growth Hubs are.

Explore the Hub now at

For local business support, advice, grants and loans visit